FAQs and quick answers
What if I didn’t advise the Southern Cross Life Insurance team that I was a Southern Cross Health Society member when I applied for my policy?
If you’re a Southern Cross Health Society member and the member discount has not been applied to your policy, the policy owner will need to contact the Southern Cross Life Insurance team with your (the life assured’s/insured’s) membership number on 0800 000 200 to have the member discount applied to your policy.
The member discount will be applied to the policy within 15 business days from the date the policy owner confirms your membership. The discount will not be applied retrospectively to any premiums paid before the date the discount is applied. Full discount terms and conditions apply and are subject to change.
