COVID-19 FAQs

Is my policy impacted if I receive the COVID-19 vaccine?

We would like to reassure our Health Insurance and Life Insurance policyholders that your policies will continue as normal, and are in no way impacted, if you receive a MedSafe approved COVID-19 vaccine.

I have a Southern Cross Life Insurance policy. Am I covered if I contract Covid-19 and I pass away?

If you have a Southern Cross policy which has Life Cover, your family may be able to make a claim if you get sick with COVID-19 and pass away. This policy does not have any pandemic exclusions and COVID-19 won’t be excluded as a cause of claim. Your claim will be paid provided you fully disclosed any pre-existing conditions at the time of the application and all terms and conditions have been met.

Who provides Southern Cross Life Insurance?

Southern Cross Life Insurance is provided and underwritten by Chubb Life Insurance New Zealand Limited.